[Resolved]  Vodafone India — Incorrect billing every month from past two years

Address:

Hyderabad, Andhra Pradesh

Hi, I am Khaja Shamshuddin Mohammed, have taken 3 corporate CUG group connections from Vodafone executive. All the three connections are under plan VG_Corp_IT_99. It is clear that when a plan is under same corporate group, the phone calls should be free within the group. But the Vodafone is charging the amount for the calls made from those numbers. Unfortunately, I didn't observed and paying the amount every month. I am concerned about the reliablity on Vodafone bills. I am really unhappy and never expected that such a big Enterprise can make this kind of mistake, and the ultimate consumer is paying the amount for no reason from past two years. I haven't calculated amount how much I lost, but I am more concerned about the quality they are maintaining. If I wouldn't have seen my itemised bill, that I would have never get to know about this scam, and I would be paying amount silently. This is big big concern for all the Vodafone post paid consumers. I take this oppurtunity here to advice every body, that don't rely on the bill generated by Vodafone. Go through the itemised bill and confirm yourself that the bill is correct or not.