Vodafone India — Incorrect data usage deduction

Address:Pune, Maharashtra, 411028
Website:vodafone.in

I am a loyal vodafone customer since years on [protected]. Recently, ported my number from Prepaid to Postpaid and chose the Red 499 plan. It is the second month using the Postpaid connection. Today morning I received a message that I have used 50% data allowed on my pack which is okay, and then 3 hours later I receive a message that I have used 90 of the data allowed on my pack which is absolute nonsense. I was in the office and was on back back calls and haven't used my data pack at all. Also, the automatic updation of Apps feature has been disabled on my phone for mobile data, The customer service care number as well as the Live chat representatives are of no use after having interacted with them.

Will definitely change to a different service provider if this issue is not resolved soon..
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information