Vodafone India — Incorrect Internet Charges and Poor 3G connectivity

Address:

Mumbai City, Maharashtra

Bill No : 24200849 Mob No: [protected] For my last bill till 17/9/2015, I was charged Rs. 95.50 separately as internet charges inspite of having a 1 GB internet plan and I had used only 240 mb of internet. The vodafone agent on my campus in Indore told me to connect to Idea and use internet as the Vodafone 3G was not getting connected here. I must've done the same once or twice. Even on idea i did not get 3G. He had clearly mentioned that would be no extra internet charges over and above my plan, for the same. However on going through my last two bills, I saw that i had been charged for mobile internet which is shocking. Also vodafone advertises so much about it's 3G and delivers such poor service on the same. Whenever I'm on roaming, I do not get 3G. This is pathetic and really disappointing. I want the internet charges to be waived off from my bill. I am paying Rs. 250 a month for 3G which is a national internet plan and not getting the same. I feel cheated.