[Resolved]  Vodafone India — inflated bill generated

Address:New Delhi, Delhi, 201306

I have been charged ₹1834 for calls i never ever made to 51717, the bill shows several calls with duration of 132 minutes. My phone number is [protected]. I was shocked to receive that bill. I called vodafone customer care to raise the matter but they refused to take my complaint and probe the matter. This is really disturbing as my handset is never used by anyone else. Please look into it. When i googled many people have lodged similar complaint.
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Mar 23, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2019
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

Regards,  
Vodafone India
Complaint comments 

Comments

Hi,

I live in Supertech Ecociti, Sector-137 Noida. From last one month there has been no signal in that area. My Vodafone sim has become totally dysfunctional. We cannot make or receive any calls now. Kindly look into the matter ASAP.

Thanks
Gaurav Yadav
Sector - 137
Noida
Vodafone customer executive Kuldeep Singh and Harshal parikh are not even give proper solution and not a reliable answer to customer.And they both very rude with customer.

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