Vodafone India — insurance partner is not processing my claim appropriately

Address:New Delhi, Delhi, 110017
Website:vf.dsspro.in

I claimed insurance of my phone (Honor 9 lite), as my handset got damaged. After sharing all the relevant documents and patiently waiting for almost 6 days, they still keep sending emails to provide more documents, which makes no sense as i have already shared each one in detail along with the damaged device image and box images. They keep sending emails that there is a signature mismatch on claim and declaration form. While on the other hand my sign does get matched when making any financial transactions with my bank, lol :)
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