[Resolved]  Vodafone India — international roaming fraud

Recently I activated I-Roam pack for France. I was in place called NICE in France. But since the place is near to Monaco (bordered) it caught Monaco network.
I should be charged 500/- per day but I was charged 39000/-

I have following points

1) Its not my fault. Its Vodafone fault, it caught Monaco network when I am in NICE (FRANCE)

2) When I subscribed to Vodafone roaming they mentioned about it will stop immediately if charges exceeds to 4000 Rs to avoid bill shock. If my phone catches some other network what is my fault?. Why vodafone did not stop my phone when I bill exceeded due to their network fault

3) Where is bill shock protection?

4)Why was my consent not seeked before latching me on any network which I did not ask to be latched on? (as per TRAI regulation)

5) The Vodafone Customer Care team informed me of my Credit Limit of Rs. 9000/-. Why were my services not suspended after exceeding credit limit? DUE TO TECHNICAL FAULT OF VODAFONE NETWORK?

When I asked these question they said they will give 20% Waiver. Why I should be charged if it is not my problem.

This is serious issue with Vodafone.

If any one faced same issue please share your experience.
[protected]@gmail.com

I request vodafone look in to the matter and give me full waiver for what so ever happened to your technical problems