Vodafone India — Internet balance not received

Address:

Bangalore, Karnataka

Hi Team, I am receiving messages from vodafone from past one week to get 2GB 3G/30 days on recharge of Rs 251. I have called their customer executive(Vivek Yadav) and confirmed the details with him. He assured that i will be getting 2GB data for this recharge and then i authorised him to recharge my number with Rs 251 from my account balance. I have not received the additional 1GB on the same day so i called customer care executive to have a look into this. He raised a SR #[protected]. Noboby called me. Today when i contacted them they are telling that my number is not eligible to get this benefit and they cannot do anything. Please help on asap. Thanks in advance!! Regards, Vipul Goyal