Vodafone India — Internet data and balance amount in my sim no [protected]

Address:

Lucknow, Uttar Pradesh, 226005

I purchase new sim no [protected] activated on 1apr16 i did not use the sim i put the sim in mob for 15 minut the speed was very slow then i close the mobile on 4/4/16 i purchase new mobile and put the sim in mobile it was not working, ickecked the data and balance amount it was 0 how it happen i could not belave that vodaphone co. Can do this type of cheating