[Resolved]  Vodafone India — Internet service activated on my number without informing me.

Address:Pune, Maharashtra, 411045
Website:myvodafone.vodafone.in

Vodafone has activated internet service worth 150 Rs/m in the month of Nov 2016 without informing me via mobile or email. This request wasnt given by me but customer care person has informed me that i have given this request by personally vising Nagpur (MH) branch. this is kind of funny because i stay in Pune and I had visited Nagpur branch to activate internet on my mobile. To be honest, i have never visited Nagpur city in my entire life.
Cust. care person told me that one smart guy from Nagpur store named "abdul razik shaikh" has actived this service on ref. number[protected]. Now i had been informed to pay the amount as the due amount is increasing and failed to do that will result in deactivation and legal notice.
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Feb 22, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2017
Vodafone India Customer Care's response
Hi maheshye,

One of our executives will call you. Be assured that your concern will be resolved at the earliest.

Regards,
Vodafone India
Verified Support
Jan 12, 2017
Vodafone India Customer Care's response
Hi,

Please share a suitable time & an alternate number in the following link http://bit.ly/1Q0RlZ8 to contact you as no one answered our call on your number.

Regards,
Vodafone India
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