[Resolved]  Vodafone India — internet service

Address:

Vodafone India ltd. Mumbai, Lucknow, Uttar Pradesh, 226003

Hi
I've been struggling with the vodafone internet service approximately for the last 10 days. Internet service quality in my area is very bad and hardly reaches a speed of 30-40 kbps at night and also does not works well during the day.
I am a loyal vodafone customer for the last 12 years and have not used the services of any other service provider ever. I was a diehard fan of vodafone but now i am very frustrated with the kind of service being provided.
I lodged a complaint regarding the issue on 198 complaints number on 23/04/2019 and the complaint number is [protected]. I was told that my complaint would be addressed latest by 29/04/2019, but still it has not been addressed and i am facing the same issue.
I am now thinking of switching to some other service provider who is more capable of providing me a better service than vodafone.
Either vodafone resolves my issue or i will port my services to another service provider in the next couple of days, and would expect a full refund of the recharge that i done on my number on 14/04/2019.

Regards:
Mohammad shariq