Vodafone India — Internet usage charges -[protected]

Address:

Bangalore Urban, Karnataka

Dear Team, I am the Prestigious customer since 2013, this is 3rd time i am facing the problem in Bill for Internet Charges I have received message from VX_VFcare on 2nd July says that “ you have used 293.52Mb of data in your current Bill cycle”, I agree with this.before that also i have receive messages on 23rd & 26th of june also, here its says that even it consumes 226MB, so i have not crossed limit 300MB, but they have charged Rs1000 fro usage of 544MB . After that I never used internet & even in your record also showing that after 2nd july not used the internet & I have the proof of mobile data set limit in my handset But I received bill charged for internet 1000 Rs aprox. As per the usage & message from VX_VFcare charges should be only monthly rental of 50RS_300MB data pack.because I didn’t crossed even 300MB contacted Vodafone store not getting any response, contacted customer care team also response is still worst, contacted nodal team also, the Ridiculous response from them. Previously also faced same problem & it got resolved .again this is 3rd time m facing this internet charges. Better I will go for Airtel network it’s very worst support from Vodafone support, i contacted with Vodafone Nodal team also, the way of they are treating & speaking with customer its very bad, simply they will keep hold on cal & not speaking properly, I don’t no how Mistakes happens tats from your end only, I need justice for that . Hope your understand my problem & will get positive response from your side. Till now i have good opinion to Vodafone if not get positive response i will not pay the Bill & i will lodge the complaint in consumer forum, even my uncle is a High court Lawyer he about book the complaint. Thanks & Regards, Arunkumar [protected]