Vodafone India — Irrelevant and Wrong billing of Value Added Service

Aks_B

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi, I got a bill for the month of April 2015 and was billed with Value added service. A total of Rs 424 was billed which includes the following services:- d2c_mydala_99 - 99 d2c_mazaa_149 - 149 wapvilla_ppd - 99 sf_tinytvw_w_77 - 77. I tried to call Customer care and i never get a chance to talk to them. I get a error message as network busy. The store executives have no clue about the value of these value added services.

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Vodafone India Customer Care

from Hyderabad, Telangana

Verified Support

Hi,

Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1Gv2EEl

Regards,
Vodafone India