[Resolved]  Vodafone India — it takes too long to reach customer care

I am not a vodaphone user but recently i was trying to reach vodaphone customer care to know the status of the request we have submitted for our companies two numbers which are vodaphone. Since i was not using same network it took me an 1hr to reach them then i contacted cc from one of our vodaphone number and again it took an 1hr time to reach them. When i shared my concern to the person he asked me to call again on the same number since he cant's resolve my query and surprise for me that they where charging 50p for a toll free number. I am glad i have airtel which at least take a courtesy to resolve the query on one call without any hassle.