[Resolved] Vodafone India — juice up pack updated without consent
H
HomNarayan Sharma
Address:
House no 874 sec 62 HBC Ballbagarh Faridabad, Faridabad, Haryana, 121004
I am a vodafone user since from 2012 and this is the first time i am having a complaint like this. I got BILL OF 150/- EXTRA in dec month from vodafone saying that juice up pack is activated as per my request. I have never requested or claimed to activate this service. Without customer knowledge how can a service provider activate a pack. They are not ready for reversal of Rs 150 although they deactivate Juice up pack ., I humbly request you to please get my money reversal
My number :- [protected]
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Feb 7, 2020
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2020
Vodafone India Customer Care's response Dear Customer,
We tried reaching out to you at different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to help.
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