[Resolved] Vodafone India — less amount received on full talk-time recharge
J
jainpulkit007
from Delhi, Delhi
Address:
New Delhi, Delhi
I recharged my phone with Rs 250 on 25/05/2014 from
vodafone's website where it was written that i will get full-talk time,
WITHOUT ANY CONDITIONS.
But when I recharged, I only got Rs 219.I
immediately called 198 where I was told that the rest of the amount will
b given in 24hrs. Since I didn't receive it, I again called 198 next
day where I spoke to Mr. Rahul who said that there is no such plan and I
will not get any remaining amount. Neither he lodged my complain saying
that complaints are not lodged at 198 nor he allowed me to talk to any
senior officer.
Please look into the matter at earliest and update my balance adding Rs 31.
My phone number is [protected]
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Jan 10, 2017
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 30, 2014
Vodafone India Customer Care's response Hello,
Please share with us the best time between 9 AM to 6 PM when we can speak to you since we were not able to contact you on the number you shared with us.
Regards,
Vodafone.
Verified Support
Jun 10, 2014
Vodafone India Customer Care's response Hi
We weren't able to get in touch with you over phone. Please share an alternate contact number with us and also let us know a convenient time between 9AM to 6PM to reach you. http://bit.ly/1pYBqhq
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