Vodafone India — Lost sim

Address:400064
Website:vodaphone call centre

I am a customer of Vodafone since 4 years.. my Sim is registered on the name of my uncle...the incident took place on Saturday 11th may 2016. i have lost my phone have complained about it in a call center where it was told that my Sim will be deactivated and will receive new Sim at my place. i got a new Sim but when its comes to an activation process there is no1 to activate as the customer care says go to the store to activate and store says as we have not issued a Sim we cannot activate tell the customer care to do it. i was there at store for about 1 hr, but no proper assistance and hence i tell u that the worst service is of Vodafone where they don't have any kind of after sale service for there existing customer. and hence i will discontinue with all the Sim of Vodafone and will also shift my service provider from now on.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information