Vodafone India — Main balance deduction without any uses

My main balance 267 rs at 6 hum 2017. When next day morning i have checked my ac i am shoked because without any uses (My no all calls and net free for next 28 days) my balance stepdown at 136 rs from 267rs.
After that i was try many time to contect custmer care exucative but we dont take any responce form that.
Its r not happning first time with me. Before some days compny start some services upon my no without any contect. When i was reported agains that they return my money in my ac.
But its happning again at agains its a sameful thing for company.
I hope we have taken a great responce abouty complane.