[Resolved]  Vodafone India — Major fake deal while data usage, Vodafone allowing to cheat customer by third party mydala deals 99 fake (DNLD-DEALS_MYDALA_99) like many fake

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Chennai, Tamil Nadu

Fake deal: DNLD-DEALS_MYDALA_99-MYDALA of Rs 99 Not only this, but many deals by many fake deal companies start with DNLD which for fake deal or nothing, Vodafone is allowing to this fake deal deduction, and does not care about customers. Fake deals companies might be put word starting with DNLD to make it’s like a download. If we complaint to vodafone customer care, then customer care simply told us that was download charge and ignore the complaint because they have word “DNLD” but its never the download charge, Its actually fake deal (expired deal code shared, and sometime they wont even send expired code), Finally you will get nothing out of it. I severely affected due to this fake and wrongful deduction allowed by vodafone. I never confirmed any download request, and I never send any sms for download, its charged wrongly. It's kind of online thief, customer is looted by using scam script website parties. Please enquire properly, and do the necessary action. Reason: They might be written automatic script which confirm onbehalf of customer (by script) while search for something on net, in my case I searched 'Bengal gram' images. I browsed 1minute and closed the data connection. After I went for last three charges, and noticed mydala deal 99 deducted. [protected][protected][protected]------- My analysis: We are keeping money in Vodafone account like bank account. Online thief started earning money by running scam script while browsing, vodafone also allowing them to thief money. Is it right? Banks provides highest production, so they unable to loot money from any online bank transaction, Bank made many protection for customers. But mobile servicee such as vodafone does not provide any protection for customers money, So, scammers started looting mobile users money while browsing. [protected][protected][protected][protected][protected][protected] Vodafone customer care are blaming customer Instead of analyzing the issue properly and refuse to recover money. And customer care and complaints section does not register any complaint for this issue. It's not the first time, They have already deducted money like Rs 30, 40, 49 without downloading/requesting anything. Now only I came to know about this major scam. Many scammers/spammer may be line up to loot vodafone customers money. Kindly tell me how can you save me from this kind of scam attack in future? Vodafone only allowed to deduct money(by scam/spam) from my account, So, Please return my money to my vodafone account. Please note: We can't avoid third party automatic script, so please try to understand and do the needful. Please do not allow any spammers to deduct money from my vodafone account. How to de-activate this kind o[censored]nknown charges? I see so many customers affected and this has been happening for a while but vodafone still allowing to deduct money for nothing. Vodafone won't take any action to protect customer money, and not even respond properly. Please save me from this kind o[censored]nkown charges from vodafone account balance. Why Vodafone allowing scam to deduct money from your customer account without any confirmation. Is vodafone getting any profit/share from this kind of fake deal companies? Kindly clarify. I send the email with above details to vodafone chennai customer care but they refused to recover and return my money from this fake deail, Again I send email. I suggest solution: Please release the amount to third party by various protection measure such as sms confirmation from customer and one time password entry etc… Andbody knows better solution to recover this money then please let me know.