Vodafone India — Malpractice in billing and charging the customer for unused services

Address:

411027

Hi All, I am vodafone postpaid customer from the last two years, from the last 3-4 months i have started checking my bill and found that company is charging 49 Rs every month in the name of itemised bill charges, which was not told us at the time of connection. Despite repeated complaints company is not taking care of it and looting money from us. The company also charge for services which we don't use in the name of download or internet charges, I am sure this is happening with many people. My details and possible resolution is given below: MO- [protected] Name : Dharmesh Goyal date of connection Nov, 13 Itemised bill charge 49 Rs /month Nov-13 to Jan-15 total 27 Months 27 *49Rs=1323 Rs I want this 1323 Rs back with interest. I am very much frustrated from the response I got from the vodafone.