[Resolved]  Vodafone India — Massive bill, violation of credit limit and activation of ISD without customer consent

Address:

Bangalore, Karnataka

I have been getting many calls from unknown numbers since I got this Vodafone connection (No: [protected]). On one such instance, the caller was from another country. I didn't answer the call. However, accidently, a call went through to that same number, from my cell a few hours later. This call lasted for 60 minutes. There was NO conversation as the call went through accidently. This should have never happened since I NEVER request ISD services from Vodafone. Also my credit limit was Rs:1600 but they have now billed me Rs:6900 which is more than 4 times my credit limit. This is ridiculous. They have nothing in place to safeguard the interests of their customers.