[Resolved] Vodafone India — mental harassment by vodafone
V
Varun Saxenaa
from Delhi, Delhi
Sep 30, 2019
Address: 356 B MAYUR VIHAR PHASE 1, New Delhi, Delhi, 110091
This is my mother's no, she is quite old and doesn't use online applications that much apart from whats app & paytm. She was charged for some in app purchases for which we paid after having a word with the company and they promised that its the final amount and we don't have to pay extra, but again next month they sent a bill including the in app purchases when i had a word with them they gave me a complained no "3/[protected]" and said that they will get back for this but despite of providing a solution they kept on calling for bill payment and now even disconnected her number.
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Nov 2, 2019
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2019
Vodafone India Customer Care's response Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.
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