Vodafone India — message have not been sent from this number

Address:

Chennai, Tamil Nadu, 600025

I have recharged 47 for sms pack on 15.07.2017 to this number ( [protected] ) but message have not been send from this number. When i try to send an sms it tells "service not available". I have used 2 sim in my phone. There is no problem with Idea sim but All outgoing messages are blocked to only this vodafone number in my phone I don't know why. I can't send no one message from this number. I called customer complain center but they are also don't know what is the problem and after sometime they don't respond my call. Please check the problem & give solution immediately