[Resolved] Vodafone India — misbehave with an old customer

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দেবপ্রতিম চক্রবর্তী

from Pandua, West Bengal

Address:

SAIL HOUSE, 7 th Floor, IISCO Steel PLant,, 50, Chowringhee Road,, Kolkata, West Bengal, 700071

Today one phone call is received from a number [protected] on which i followed that the number has come from vodafone bill section. One lady has talk to me adversely regarding non - payment of bill against number [protected] which i have purchased as a family pack along with other two post paid numbers. Since 2001 i am a serious customer and having no record for non payment. Due to lacuna from vodafone shop at asansol i have to pay excess money which is not expedient.
Now my appeal before you that,
The lady should apologist before me for her misbehave with a senior customer, and before payment of the dues the matter regarding wrong connection should be finalised.
Regards'
Debpratim chakraborty.

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Nov 2, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2019

Vodafone India Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our record, we've informed you that your concern was raised and the same has been concluded that we have shared the feedback to our respective team.

Regards,
Ashwini