[Resolved]  Vodafone India — Misguiding and miscommunication for Safe custody of Numbers

Address:

Mumbai City, Maharashtra

Hello,

I had requested vodafone four months back to deactivate my cell number for temporary time and to keep it in safe custody as I was going out of India. I sent them many e-mails for this and every time a new vodafone executive will reply to that with different information.

They asked us to visit vodafone store, when my family memeber visited the vodafone store, they informed that as my number is a corporate number, I have to deal it through corporate.[protected]@vidafone.com team. They simply passed the ball form one court to another for some time.

in between every month they send the bill and I had to pay it. Now this is too much.

Now they are replying that we tried to reach you on your phone but we could not. what kind of excuse this is? If I am out of India, I am requesting to deactivate my number then why are you trying to call me? why can't you make it clear in e-mail.

Is this vodafone's strategy to keep on delaying such request so taht they can charge us every month and knowing that customer is out of india so he is helpless.

Kindly look in to this and do the needful so that such giant telecom companies doesnt cheat Indian customers like this.

Thanks.

best regards,
Maulin