Vodafone India — misleading information provided by the executive of vodafone mini store regarding the red together plan.

I have brought secondary contact number in red together plan from vodafone mini store. It was confirmed to me by vodafone mini store executive ms. Shilpi that it will be done under red together plan in next 5-7 days. Later, i have received confirmnation that since both numbers are registered in different circles, it is not possible to register it under red together plan.
A complaint has been registered on 4th march 2018 with in this regard. This complaint was promised to get resolved by 07 march 2018 but solution is still awaited.