[Resolved]  Vodafone India — Misleading the Customer

Address:

Coimbatore, Tamil Nadu

Sir/Madam, I got an special offer from Vodafone for Rs.195(which is actually Rs.215 - All local calls @30p/min ). I confrim with vodafone live chat service that this is a valid offer and we can recharge from merchant to avail the same. But after recharging the pack i received was a 1gb Internet pack. I was shocked and called customer care regarding the same(Within 5 mins of recharging). But they repeated that "We can understand your problem but we cant do anything about it as it is a process" instead of resolving my problem.