[Resolved]  Vodafone India — MNP Not completed

Address:Pune, Maharashtra

Dear Sir, I am Shirish Narayan Kamalapurkar & my contact no is [protected]. I was using BSNL services and thought to switch to Vodafone, but seems I was wrong. A girl Kalyani with contact no [protected] from vodafone who raoms near senapati bapat road, Pune in front of corporate offices with pamplates of vodafone. I submitted all the documents which she also verified and provided me with nano sim, and after few days she called me saying "Sir, there is some problem with that sim, please return and we will provide you with new sim, for which I said yes fine, and when they provided me with new sim, it was a normal sim and not a nano one, she said that take this and after 2 days we will provide you with nano sime. I refused and told her that I wont take this sim, as you are aware that my requirement was for nano sim and what is the reason behind giving another normal sim. There was no verification done and finally my BSNL services got stopped and I didn't got vodafone services activated. I called her and asked, but she is simply giving reasons. They also asked me to email to [protected]@gmail.com requesting for sim replacement. I emailed them, but still it is not reflecting. They are not picking up my calls and since morning I am not able to work, which is hampering my business. I request you to kindly look into this and I want my documents back as there is no trust left for vodafone. Thanks & Regards, Shirish Kamalapurkar
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Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Jul 29, 2014
Updated by salluujju
My Porting request no is BZ766633 dated 26th July 2014.
Jul 29, 2014
Updated by salluujju
Finally I had to visit to nearest Vodafone store and get it done. I think I learnt from this, always take any new connection direct from store and not from any small outlets are employees who are roaming near offices and selling the connections.

Thanks
Shirish
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