[Resolved]  Vodafone India — mnp problem

Address:Gali no. 9 ward no. 6 12 quarter road, Hisar, Haryana, 125001

I am trying to port my vodafone number which i am using since last october to docomo and for doing so i send the msg (Port [protected]) to receive my code but everytime i am sending the message i am getting a reply like ”hello! The number you are requesting for porting is allocated for our internal purposes. Hence please contact our customer care for further details” and so accordingly i contact the customer number several times and everytime they told that wait for few hours it will be done but in reality nothing is being done. I want to change my network but the vodafone is not allowing me to do so i want to register a complain against vodafone for not allowing me to port my number although according to the new govt. Rule mobile number portability is applied all over india. Please inquire and take action accordingly
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Dec 24, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2019
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, we request you to kindly visit nearest Vodafone store for the same. For further assistance, kindly contact us on 199 or 198.

Regards,
Pooja.
Complaint comments 

Comments

Can you please try to fix my network problems.
It's very slow .

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