Vodafone India — mnp rejected due to outstanding for regular billing cycle

Address:

Chennai, Tamil Nadu, 600100

Hi,

My another number 99xxxxxxxx which is vodafone postpaid, i raised mnp to docomo prepaid on 19/08/17 (Mnp applied as well as acknowledged by tata docomo). My vodafone bill date is 201/08/17, i paid my outstanding rs.303 on 21/08/17. And on 23/08/17 sudendly got rs.25 as outstanding that also i paid on the same day.
I got message from tatadoco as well as vodafone that my mnp has rejected i checked with vodafone they asked to contact docomo to re-initimate.
But my question first of all how vodafone can reject my mnp which is absolutely wrong towards trai guideline and your website information regarding mnp.

Here, is the line why my request should not rejected.
"vodafone can reject your request on following grounds:
A) there are outstanding payments due from you by way of pending bill or bills, as the case may be, issued as per the normal billing cycle but before the date of application for porting;"

Please find the attachment and also the same will be downloaded from following link (https://www.vodafone.in/documents/pdfs/IndiaCitizensCharter_tam_che.pdf)
Ref: (http://www.trai.gov.in/sites/default/files/201209040239495160088VOICE.pdf)

Kindly rise the compliant against this vodafone has not followed trai guidelines give me the compliant number i need to write the same to trai. If you have solution for this please let me know and solve my issue.

If you want any further information please let me know.

Regards,
Arun.