[Resolved]  Vodafone India — MNP Request of 2 connections

Address:Ahmedabad, Gujarat

I posted a request on vodafone.in today morning stating MNP request of 2 connections. I got a call from the executive in the specified time slot, however the executive was very rough in answering to my questions about schemes in postpaid. I told him to give me a call back after 1 hour, he didn't call. I called him again and nobody responded to my call. After repeated calls after 1 hour, the executive on the phone rudely answered as its a 'demo' number we are not supposed to receive calls. I had some important thing to attend so I messaged on the same number and asked them to come after 5 p.m. Nobody called after 5 and I had to call them twice. At around 5:45 somebody picked up and replied in a very casual and unprofessional manner. They said 'aapko kya chaiye'? Didn't expect such a service from VODAFONE. The demo number is [protected]. Please contact me at the earliest, I wish to convert 2 of my numbers into postpay in Vodafone. Please take action against the demo agency for such a behavior, If these issues are not resolved company just loses its customers.
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Dec 3, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2014
Vodafone India Customer Care's response
Hello Bhumi,


We were not able to speak to you when we called the number you shared with us. We'll check your concern & get back with an update in 48 working hours.

Regards,
Vodafone.
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