Vodafone India — Mobile

Address:Bangalore, Karnataka, 560078
Website:www.vodafone.in/feedback

Dear fraud vodafone,

With regard to my bill date 12th june 2016. I have been
Facing billing issues for the past 1 year. I have your
People are good at manupulating and cheating customers. Last
Month on the advice of your customer care representative i
Changed my plan from 199 plan to 299 plan. Which gave me
Data usage of 750 mb and 1000 local calls. With all the call
Drop that i am facing. Your network which on most times
Drops calls and no internet connection i have have been
Charge 1657. Which is more than 8 times my normal charges.
As per my phone app device i have consumed 820 mb of data.
Now you have billed me for 900 mb charging me 650 for
The same. More over i have not taken any additional
Ervices. I keep getting this pop ups that i have activated
Ome or the other services, if i chose not to then send a
Message to 199 then i send it gets rejected. I have saved
These messages also. After going through a horror time with
The service and billing frauds from you i have decided to
Opt for a different service provider from this month. I am
Also taking up with this matter to consumer forum. I have
Also twitting and sharing horror experience with vodafone
With all my facebook friend and my students. I have already
Given my request to disconnect my connection.

Even now i don't have vodafone internet connection working.
My internet is blocked for more than 25 days. Even after
Repeated complained there no effort to resolve the same. I
Am sorry to say that you customer care sucks. It has no
Knowledge or competency to advice customers. Give them some
Training before putting them on bay.

Regards

Lohith kumar s
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information