Vodafone India — Mobile | |||||
Dear fraud vodafone, With regard to my bill date 12th june 2016. I have been Facing billing issues for the past 1 year. I have your People are good at manupulating and cheating customers. Last Month on the advice of your customer care representative i Changed my plan from 199 plan to 299 plan. Which gave me Data usage of 750 mb and 1000 local calls. With all the call Drop that i am facing. Your network which on most times Drops calls and no internet connection i have have been Charge 1657. Which is more than 8 times my normal charges. As per my phone app device i have consumed 820 mb of data. Now you have billed me for 900 mb charging me 650 for The same. More over i have not taken any additional Ervices. I keep getting this pop ups that i have activated Ome or the other services, if i chose not to then send a Message to 199 then i send it gets rejected. I have saved These messages also. After going through a horror time with The service and billing frauds from you i have decided to Opt for a different service provider from this month. I am Also taking up with this matter to consumer forum. I have Also twitting and sharing horror experience with vodafone With all my facebook friend and my students. I have already Given my request to disconnect my connection. Even now i don't have vodafone internet connection working. My internet is blocked for more than 25 days. Even after Repeated complained there no effort to resolve the same. I Am sorry to say that you customer care sucks. It has no Knowledge or competency to advice customers. Give them some Training before putting them on bay. Regards Lohith kumar s Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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