Vodafone India — Mobile currency diduction | |||
I have purchased Vodafone sim last month. Vodafone network people have deducted Rs 40 from my currency. If we type *111# we get a page which has 8 options to select. These options are absolutely free to get information about Tariff Plans, Last 3 deductions, Recharges & Best offers. But in this menu Vodafone has given 1st option as Buy1Get1-CCD. To know what is Buy1Get1-CCD I have entered 1 and sent. Immediately Rs 40 is deducted and voucher of Cafe Coffee Day's received. I have called many times to Vodafone customer care & requested to refund the amount but they have neglecting it, and said that it is you have selected. Therefore my question is why do these people given the option Just"Buy1Get1-CCD" without saying it applies charges of Rs 40 or @Rs 40. If they would said I would have not selected the option 1. To check this anybody can try Just type *111# press call you will get 8 options select 1 and send it. Therefore I am complaining against Vodafone care for refund the amount of Rs 40. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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