| Address: | Kolkata, West Bengal, 700008 | | Website: | www.vodafone.in |
In regards to the said mobile number [protected], I would like to reiterate that I am extremely disappointed the way Vodafone is handling the things. I would hope that this issue will be resolved in proper way from your good office.
I am a NRI and was holding this above mentioned SIM for last 2 years. Whenever I am in India, I am using this number for internet service. I have used this number last in January 2016 and exit from India. In between in the month of June 2016 recharged this SIM from outside India. Now on 14th Sept once again I recharged the Data (Rs 251 for 1GB recharge) on this number for use. When I tried to access Internet from this number [protected] I got to know that this SIM have been deactivated and reissued to someone named Mr. Avijit Ghosh. We have been trying to register a complain through call Centre and Vodafone store to transfer the recharge amount of Rs.251/- to my another existing Vodafone number but no one could help us.
Now my concern how you are giving service to NRI customer those are not using their mobile number frequently even though they are recharge their SIM with in speculate time. Also, I spoke with Mr. Avijit Ghosh present SIM holder who has assured to return back the data 1 GB to my other new Vodafone SIM number-[protected]. Need your help to do so at the earliest.
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