[Resolved]  Vodafone India — Modification of bills & conversion plan from postpaid to prepaid

Address:

Mumbai City, Maharashtra

Dear Sir, I have two postpaid connection bearing Nos [protected] & [protected] under Government plan of Rs99/- monthly rantal from 11/8/2013. Since plan have been changed from Rs99/- to Rs199/- monthly rental wihtout my request. I have approached to your store in this regard but still bills have not been modified. Therefore, I have sent a written complaint to your Incharge vodafone store, Kalyan and your Head Office on 25/10/2013 and copy endorsed to nearest police station and TRAI. I have paid first bill. Thereafter I haven't paid bills. Your executive pressing me to pay the bill on telephone but I have told them until & unless modify the bills I will not pay at any cost. Since complaint raised, your office has not taken any action. So I cann't pay. Therefore, you are requested to modify my bills @ Rs99/- upto 11/10/2013 because in spite of repeated request your executive has not taken any interest in this regard hence, I have removed SIM cards. I have also requested to covert plan from postpiad to prepaid but your executive has not reply sastisfactorily. Therefore, I am also reqested to change my scheme from postpaid to prepiad. Thanking you, Chavan GP