Vodafone India — Money deducted for a service without any request

Address:

600096

Vodafone chennai, tamilnadu, india.

On june 6th, 2017 (Evening), a "games centre pack" service was activated on my vodafone number "[protected]", for that they deducted rs. 49 from my balance. When i talked to a vodafone cc person, they told me that my money will be refund. But i got only rs. 6 back as service data wavier!

After this message, again i got a message after 1 hour that a "gaana khazana pack" has been activated on my number, for which they had deducted rs. 10 from my balance! So, again i talked to the vodafone cc. They told that they have initiated the refund process, i will get the balance within 30 minutes! But till now i haven't get my money back (June 7th, 2017 evening)!

Please initiate the process and refund me the amount (49 + 10 - 6 = rs. 53) asap.

Thanks.