[Resolved]  Vodafone India — Money deducted for VAS without confirmation

Hi
I have received a message status alert stating that my Love Sutra Pack is active on my vodafone number [protected] and Rs 50 was straight away deducted.

I have never requested this service.

Vodafone should not allow a service to be activated on the phone with prepaid without confirmation from the customers.

This has happened many times with me in the past but this time the amount was huge.

My balance went from rs 54 to 4.

Please refund my account balance
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Jan 9, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2016
Vodafone India Customer Care's response
Hi Shivank Sharma,

Allow us to help you out with this. We'll get this checked and call you with an update.

Regards,
Vodafone India
Complaint comments 

Comments

Sir,
I beg to say that i have updated my old sim in 4g but i dont get 2 GB 4G internet
So i Request you to give 2 gb internet free

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