Vodafone India — money deduction

Tophani Dm

from Panipat, Haryana

Address:	560076
Website:	Vodafone network

This is the worst connection ever. I recharged for 49rs for which i should get 1gb data as i am eligible by recharging for 1500rs data pack. Instead i got 38rs talktime & for calling customer care they charged additional 11rs.

This is how vodafone is surviving on others money.
Last month i was having problem of the vas services getting activated automatically & my money was getting deducted.

After several complaints i got 80rs back out of 700rs deducted in total

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Vodafone India customer support has been notified about the posted complaint.

Aug 18, 2017

Updated by Tophani Dm This case is never resolved.
Again I recharged for 49rs for 1gb data & I got 38rs talktime instead.

Is Vodafone expecting me to call them every time & spend 10-20rs each time in calling customer care?

Cant Vodafone just resolve the issue