[Resolved] Vodafone India — money got deducted from a/c but no data pack activated

sanchita JG

Address:

Kolkata, West Bengal

I recharged 249/- vodafone pack through sbi online platform. My money got deducted from a/c saying the recharge was successful but there was no message from vodafone/no activated data pack... I called voda customer service but they said as the payment was made through 3rd party, they can't help! Please let me know why this had happened & try to solve this problem. I would be grateful. Thank you.

Was this information helpful?

No (0)

Yes (0)

Feb 23, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we are glad to hear that your issue has been resolved. Let us know if we can help with anything else.

Regards,
Snehal