Vodafone India — My basis plan of rs.99 has been upgraded to rs.1500 without my consent

Address:	Nashik, Maharashtra, 422008
Website:	VODAFONE

I am ELECTRICITY BOARD M G employee WITH VODAFONE RELATIONSHIP nO. 96567603 and my vodafone plan for number [protected] is Rs.99 . I have one more number [protected] as add on number in this plan. It has been observed that my plan has been upgaded without my consent to Rs.1500 and hence i am getting higher bill for last two-three months . I even talked to customer care executive to look in to the matter. My complaint was lodged under ref no.[protected] by customer care executive Mr. Nilkanth Ashok Warke who assured me of refunding Rs.3000 which have been chareged by mistake. later on after follow up on Vodafone No. 199, i came to know that nothing can be done and that there is no record available as how and when the plan has been upgraded. I kindly request you to look in to the matter urgently and to waive off the extra bill plan which i haven't opted for. Presently outgoing services of My another No. i.e. [protected] have been stopped.