Vodafone India — my prepaid no got recharge twice

Punita285

Address:

Ghaziabad, Uttar Pradesh, 201010

My vodafone prepaid no got recharge twice accidently, so i need either refund or extended validity for the same.

Recharge amount: 79/-
Validity: 28 days
Mobile no: [protected]

Please provide a resolution for the same so i should be able to use vodafone's services happily like i was using the same before.

Hope to get a positive resolution for the same.

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Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

Mar 14, 2020

Updated by Punita285 Still waiting for an update on my complaint...Not sure why Vodafone is taking so long time to solve such a small concern for an old customer.

Not Happy to see that service by vodafone.

Mar 16, 2020

Updated by Punita285 still no update on resolving my complaint with vodafone.

Mar 17, 2020