Vodafone India — my recharge of 348

I recharged with rs.348 on 01/08/2017 and got 300 mins for all calls local and std along with 1 gb data per day. But while making call my main balance got deducted and now i am unable to make any further call. I am very unhappy with this. Please resolve the problem as soon as possible.
I need to make calls as i am not in home and for many more reasons i need to get the solution to this problem urgently.
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My name jibodh kumar jha, add nw-143, vishnu garden, delhi-18, deactivatte mobile no is [protected]

My alternate mobile no is [protected]

Reasion sim lost
Vodafone India Customer Care's response, Sep 18, 2017
Verified Support
Hi Jibodh Jha,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India

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