[Resolved]  Vodafone India — my vodafone number has been deactivated and please do not allotted to any other person and active again ([protected])

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Hi,
Sub :my vodafone number has been deactivated and please do not allotted to any other person and active again ([protected])
My name moti lal gupta. I have been using my vodafone number ([protected]) past more than 10 years but due to unavoidable circumstances i was not using my number from last few months. I had used my number last was in the first week of jan. The in october 2019 i decided to use number regularly and i realized that there was no service on my phone. I immediately called vodafone customer care and told them about the issue. They told me that its a you can go for vodafone store and i should submit my documents to activate it. I conveyed to them that i have that number past more than 10 years so its not a new number. They did not have answer to it but they told me to just resubmit documents to the nearest vodafone store and number would be activated. I went to vodafone store and told the issue to the executive. But he told me that the number has been not allotted to any other person but it not in my hald to active this number. I was disappointed and asked then how could they do so.. I then tried calling that number to check who has been allotted with my number. Luckily the number was still out of service, so i called customer care again and told them that it looks like number is still not been allotted so i would wanted my number back and i am ready to submit all documents. So they told then i can go to the vodafone store and submit all documents and request for a duplicate sim. But when i went to the vodafone store the executive told me that number is in idle state so he cant help it.

I am really disappointed with vodafone for this as they did not bother to intimate me even through mail. Just to get new customers they cannot just ignore existing customers. I have all my banks connected to me through my vodafone number. Even my bank statements go to that number. And also i have some professional connection connected only through that number. As the number is not yet allotted to any person i am sure vodafone should be able to give my number back to me. Please help me to get my number back.
Thanks & regards, attach all documentcont my another number-[protected] / [protected]
Jitendar gupta