Vodafone India — Nano sim not activated

Address:

Mumbai City, Maharashtra

Day 1- Last Sunday i.e on 10th May 2015 I bought a brand new iphone 6 for which I needed a nano sim. So after purchasing the mobile I went straight to the vodafone gallery and replaced my existing sim with a nano sim which I was told by the vodafone executive will get activated within two hours. So I went home and was waiting eagerly for those two hours to pass by so that I could use my iphone. But for waiting impatiently after 3 hours and yet no activation of my nano sim being done, I called the vodafone customer care to know what was the status. So the executive tells me he has no idea about my nano sim and that I will have to revisit the store for the same. But still I adamantly called them 4 more times, sadly just to hear the same reply. Day 2- So next morning I revisit the store and tell them my problem to which they replied that the request was not completed so they added a new request for the activation of my nano sim and said it would be activated in an hours time, which obviously did not happen so I visited them for the 3rd time only to know that there is some problem in the system and the status of your sim is still open but it surely will be activated by that evening. So I went home and waited for it to get activated with no luck. Day 3- Still no activation. I call the customer care and very aggressively explain them my issue for which I get a reply that the status is still open and don't know how long it will take and what exactly the problem is. So after arguing a lot with the executive I demand him to put his senior on the call, for which he puts me up on hold for a loooonnnnnggggg time and ultimately disconnects me. Upon his this action my brain exploded and I called the center again. Unfortunately I had to explain my problem all over again as obviously it was a different executive and strongly but calmly demanded an explanation, upon which he honestly told me that mam I or the senior or the in-store executive will and can give you only one answer that is seen on the computer screen i.e. my request was still open and that no one could tell me even approx time by which my nano sim card would be activated. So the conclusion is that vodafone is good for nothing. They have no idea on what services they are providing. They do not trust their own services so I too am about to give up on vodafone. Still I will wait for 24 hours and see if anything positive happens. If not then I will go to the vodafone store and give them a nice and elaborate lecture about their inefficient services and discontinue their so called services and switch to hopefully a better operator with my existing number. I want to say so much more about vodafone but I am out of time so screw vodafone.