Vodafone India — need refund of money spent for purchase of package o[censored]ae international roaming

Address:

Pune, Maharashtra, 410022

I am prepaid customer of company vodaphone india m and ob number is [protected] west bengal circle other then kolkota. I had ported this while in darjeeling west bengal. Recently i purchased international roaming package of rs 3495 for 7 days by online payment on 23 dec 2018. The transaction id is psm[protected].

To my horror no activation could be done by me and vodaphone company sms said my international roaming is activated on 24th hence on reaching dubai on 25th my phone went dead and only wifi of hotel worked, no calls could be made and on return i am sending this complaint as no response of my mails so far by company