[Resolved] Vodafone India — negative balance

[Resolved] Vodafone India — negative balance

S Sudarshan Bikal

Hi, My vodafone sim card has (0.14) and a recharge of 599 means unlimited local std calls and 1.5 data per day upto 84 days, and after some days of recharge, when i called to someone, it said that you are not eligible to call due to negative balance, when i seen my balance it was (-188.88), i called to customer care they told me that its due to mms you sent to some one and i said how cam i send mms to someone if i don't have any balance in my sim, and they started talking trash and started giving me illogical reasons, and on next day it increased and gone to (-191.38) and i haven't send any mms. Was this information helpful? No (0) Yes (0)
Apr 13, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Mar 12, 2020 Vodafone India Customer Care's response Dear Customer, We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 10/03/2020 6.41pm 12/03/2020 12.47pm 12/03/2020 13.42pm. Regards, Snehal
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9800006194

My Vodafone number is [protected]. My account balance suddenly become negative and I cannot use made service.i also cannot reach customer care. Please help me to resolve as soon as possible so that I can continue the service.if there is any activated service immediately stop it