[Resolved] Vodafone India — negative balance on my number

Gold Retriever

Address:

Mumbai City, Maharashtra, 400080

Hello all,

I have vodafone connection prepaid simcard - mumbai. I have spoken to customer service in my mail list and explain them why my number going to negative balance to -54rs and they are unnecssarily money cutting from my account. Since i am using 509rs for 3months connection. But they are cutting every month my balance. I am fedup of it. And i dont understand why they doing this.
Kindly remove the negative balance from my simcard since i have been loyal customer of vodafone since 2007

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Dec 12, 2018

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Nov 01, 2018

Updated by Gold Retriever Also noted that i am waiting to recharge next as my recharge validity has expired. and because of this negative balance. i am waiting for vodafone team to remove that negative balance which is of no fault of mine.
please dont cheat your loyal customer.

Verified Support

Nov 09, 2018

Vodafone India Customer Care's response Hi,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India

Nov 23, 2018

Updated by Gold Retriever Hello Vodafone team,

Till now i have recieved any message from you. all i get ok ok okay conversation. my balance is still -54
clear the issue if you actually care about customers.!!!