[Resolved]  Vodafone India — Network and faulty simcards -frequent disruption of services

Address:

Ahmedabad, Gujarat

Dear Sir/madam I am a senior Army officer presently serving as Head of Department of Government of Gujarat I am facing severe problems since even after putting my sim card ([protected]) in different mobile phones it is not getting detected /registered I have not been able to make calls or recieve calls throughout the day I tried the sim in other mobile phones All the other mobile hand sets are functional when operating on other sim cards but with my sim card they are not if you may recall I had to change the sim card last to last month at Rajkot for similar problem after the change over to new sim card it was partially ok now it has again gone bad fully the problem is apparently with Vodafone and not with the hand set if other handsets are functional with other sim cards and not working with my sim card then matter is clear please respond fastest since my entire functioning has come to a stand still. may I request you to please forward to me the email and mobile number of the senior-most person of Vodafone in Gujarat Please also look into following problems Incoming Calls Most of people calling me face the fwg problems A) They get a message that mob is unreachable even though I m in coverage area B) They get a message that mob number does not exist even though my No is active C) They get a message that mob is switched off even though I never switch off my mob D) I am unable to connect the call by swiping as it doesnt get connected E) I am unable to hear the conversation clearly F) The calls drop repeatedly without getting completed necessitating more number of calls to be made thus excessive billing Out going calls Most of the time I face the fwg problems A) When I make a call the message on the screen that appears is - Not registered on network. B) The net work indicating bars show nil or negligible bars(Network) C) Message doesnt go as the network shows nil network D) I am unable to hear the conversation clearly E) I am unable to complete calls as they get dropped repeatedly without getting completed necessitating more number of calls to be made thus excessive billing Data I am unable to properly use the network data efficiently Repeaters/ Boosters The two sets installed are not working now May I request you to please do the needful please Regards Major General Dilawar Singh Additional Director General NCC Head of Department NCC, Govt of Gujarat Army Cantt Ahmedabad