Vodafone India — network

Address:

Jaipur, Rajasthan, 302018

Mobile no [protected], under mobile no portability i opt vadofone as mobile network provider after a healthy discussion with customer care executive of vodafone. In the discussion she never told me that vodafone 4g network is not available on selected devices. My vodafone sim start functioning on[protected] but 4g network was not available. Now vodafone customer care executive is saying that on my mobile handset i.E. Redme 3s prime, 4g network is not available due to some technical issue. It is very disgusting to hear from him that 3g network is same as 4g network, either you enjoy 3g network or purchase a new mobile. Previously i was using 4g airtel network on the same handset. I opted vodafone under mnp only for better network but 4g network is not available at all. I am paying for 4g network but services are not available. It is very clear that customer care executive of vodafone has hide this fact from me that on redme 3s prime 4g network will not be available and they have added me in there customer list by doing this fraud with me. Now vodafone has to either provide 4g network on my mobile handset or the company has to provide me a new mobile handset on which there 4g network will be available. Mean while vodafone company has no right to raise any bill to me or any delay will force me to go to consumer forum otherwise.

Regards
mitesh kumar sharma