Vodafone India — network issue

Address:	Kolkata, West Bengal, 700068
Website:	Vodafone

Dear sir,
I'm sofia ghosh, contact no. [protected], residing at southcity residency, tower 3 flat 32l, prince anwar shah road, near southcity mall, kolkata - 700068. I m facing tremendous network issue for the the last 1 month. Inside my flat is it showing not on registered network. I'm missing a lot of important calls due to this reason. Nobody could get in touch with me nor in case of emergency i could contact anybody. A total helpless situation. I went to vodafone care and raised a complain there. I mail to vodafone care too. But im shocked there is no response. Sometimes i get a message the vodafone people will contact me. But how?? Without network how could anybody co tact me. I need personal help where the concerned people would visit the site and solve the issue. How could any service provider ignore such an urgent issue for the last one month?? Are we only responsible for using your connection and paying monthly bill? Or some responsibilities are their from the service providers too??

Please reply as soon as possible otherwise i need to think otherwise. 1 month is long enough facing such issues

Thank you
Sofia ghosh
[protected]