Vodafone India — Network Issues and no intimation of internet services cut offs | |||||
The details are as follows : Date : 7 December, 2015 Client Number : Its Vodafone Gujarat, Nodal head contact number is : +[protected] Description : I have been using Vodafone postpaid services from last 2 months and I never got smooth connection. And one day Vodafone just cut the internet services without any intimation through any means and due to that I had faced many problems and had to spent money to use internet as I am an IT guy working for an MNC and I need to be on-line any-time. Now they have stopped internet completely and I have been charged for the same in my bills. Customer cares are not helpful even Nodal Officer has now stopped communication. Resolution : I need my full compensation which I had to pay the day when Vodafone stopped Internet services without any intimation. I had lost about 8000 INR that day. And I also want the charges for internet in this billing cycle to be levied off. Attachments : Please find the reply to my mail from Nodal officer who is directly saying that can not do anything now. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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